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August 2007
As part of their continuing management development programmes, Westminster Drug Project are working with Bowland Solutions to introduce a web-based 360 degree feedback system which will enable managers to get feedback which will inform their personal development plans.
Working from their own ‘desired professional behaviours’ documentation, Bowland will create a bespoke competency framework with supporting questionnaire to allow managers to complete a self-evaluation with additional feedback coming from peers, direct reports and potentially external partners too.
The on-line solution will produce a report which will then be shared with the feedback recipient during a face-to-face session by a trained ‘debriefer’; Bowland will be running the training programme in how to effectively conduct 360 degree feedback debriefs to a number of internal WDP staff.
John Rice, Sales & Marketing Director of Bowland Solutions adds, ‘This will be another project for us that allows us to work with a client from end-to-end throughout the 360 process; from the initial design phase through to how to deliver feedback in an effective and sensitive way – it is often this last part that will determine how useful individuals feel the process has been.’
Westminster Drug Project (WDP) is a registered charity which provides information, advice, counselling and treatment services to drug users across London.
Bowland Solutions has been providing tailored on-line Performance Reviews, 360 Degree Feedback, Surveys and HR consultancy since 2001. Its directors have extensive experience within Learning & Development, IT and Performance Management, offering clients practical advice and robust system solutions.